NBI Training Seminars Inc.

Nancy Butcher
Corporate Trainer

How does your
customer service
measure up?
Not quite sure?
It can make you
or break you; it's
that important

About Us

NBI was established in the United States in 1989 by its founder Nancy Butcher, who, since then, has been teaching others to excel to their highest potential. Nancy has been acknowledged and honored as a leading top sales agent in the United States as well as an authority on "selling in a changing market." She has been self-employed or a commission wage earner for over 30 years. She wrote weekly newspaper articles on sales skills, information technology and marketing in a changing market. Nancy currently resides on the Caribbean island of Barbados, W. I. and now trains commission-driven sales staff throughout the region.

Nancy began her professional life in the Retail Business moving to National Franchise Sales then Real Estate Sales and as a previous ISP owner for 7 years her deepest love is Internet Sales and Marketing. The challenges of seeking solutions to problems and helping others to achieve goals beyond their dreams is the driving force of Nancy Butcher and NBI.

The "Customer Service Creed"

"To recognize that the true value of every sale, is determined to a large extent by the quality of customer service that precedes, accompanies and continues to follow the transaction, with every passing day, month and year."

Whatever the nature of your business, its market, its focus, its objectives, one thing is certain. It must have customers.
If your customer service is such that you have to keep finding new customers in order to survive, because your previous customers have moved on, your business is on a path that can eventually lead to its demise. At NBI we teach proven skills that not only retain customer loyalty but
followed through will increase market share as well.

A well trained customer service oriented company never fears competition, they welcome it! Are you ready to lay your fears to rest?

NBI. Better Business, by Design.